Last Updated: May 6, 2026
Welcome to Made by Devine. This Privacy Policy describes how DEVINE MARKETING LIMITED (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from madebydevine.com (the “Site”).
1. DATA CONTROLLER
The data controller responsible for your personal data is: DEVINE MARKETING LIMITED Company Number: 11707834 Registered Address: 279 Chanterlands Avenue, Hull, England, HU5 4DS Email: support@madebydevine.com Phone: +44 7970 988899
2. INFORMATION WE COLLECT
We collect personal information that you provide to us, including:
- Contact Information: Name, shipping address, billing address, email address, and phone number.
- Payment Information: When you make a purchase, we collect payment details. Please note that credit card information is processed directly by our secure third-party payment processor (Stripe) and is not stored on our servers.
- Order Information: Details of the products you have purchased and your transaction history.
- Device Information: IP address, browser type, and information about how you interact with our Site (collected via cookies and similar technologies).
3. HOW WE USE YOUR INFORMATION
We use your information for the following purposes:
- To Fulfill Orders: Processing payments, arranging shipping, and providing order confirmations.
- To Communicate: Responding to inquiries and providing customer support.
- To Improve Our Site: Analyzing how users interact with the Site to enhance the shopping experience.
- Legal Compliance: Complying with applicable laws and regulations (e.g., tax and accounting requirements).
4. LEGAL BASIS FOR PROCESSING
Under the UK GDPR, we rely on the following legal bases:
- Contractual Necessity: To perform the contract when you order products.
- Legitimate Interests: To provide customer service and improve our business.
- Legal Obligation: To comply with statutory requirements.
5. SHARING YOUR INFORMATION
We share your personal data with service providers to help us provide our services, including:
- Payment Processors: We use Stripe to process payments. Stripe has its own privacy policy regarding how they handle your data.
- Shipping Providers: To deliver your orders.
- Website Analytics: To understand site usage.
6. DATA RETENTION
We will keep your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, or as required by UK law (e.g., for tax purposes).
7. YOUR RIGHTS
Under UK data protection laws, you have the following rights:
- Access: The right to request copies of your personal data.
- Correction: The right to request that we correct any inaccurate information.
- Erasure: The right to request that we erase your personal data under certain conditions.
- Object/Restrict: The right to object to or restrict our processing of your data.
- Data Portability: The right to request the transfer of your data to another organization.
To exercise these rights, please contact us at support@madebydevine.com.
8. COOKIES
We use cookies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.
9. CONTACT US
If you have questions or complaints about our privacy practices, please contact us at: Email: support@madebydevine.com Address: 279 Chanterlands Avenue, Hull, England, HU5 4DS
